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Assinment Business Communication, Bextex




Introduction

Beximco Pharmaceuticals Ltd. (BPL) has been the trendsetter in Bangladesh Pharmaceutical Market since its inception in 1979. Over the last decade BPL actually rose to a new standard – moving beyond manufacturing quality medicines to win mindshare of patients, physicians, shareholders, business partners, and communities where we work and live. Our dedication to add more value to the common wealth of the society compounded by innovative strategies for growth and diversification, pioneering role in bringing new technology and implementing new ideas, and commitment for total quality management distills the glory of our success. Today BPL is not merely a market leader. Most of the products that it actively markets enjoy leadership position demonstrating incomparable trust of the healthcare professionals. This is the reward for the outstanding quality of our products- at BPL we never compromise with the quality of our products so that our fellow citizens can live long, happy and better. BPL is the pioneer in introducing medical service activities: publishing a full-fledged medical newsletter regularly, conducting clinical seminars and symposiums to have better understanding of various diseases and their management.
BPL is the first national company who dared to diversify its business into manufacturing bulk drugs to integrate it backwards as well as develop the nation’s Pharma industry. While it would have been relatively easy to diversify the business into consumer products, BPL chose the harder path with a long-term vision. Today BPL is ready to face the challenge of scarce sourcing of Active Pharmaceutical Ingredients (API) in the post-WTO era, with its advanced API manufacturing capability.
BPL is one of the first companies to have an extensively computerized and automated working environment connecting every corner of the country to the centre. Productivity through connectivity is one of our heritages of progress. BPL is the first company to go beyond the national boundary, exporting its quality products in overseas markets in Asia, Africa, and Europe. More than that, BPL has probably fulfilled a national aspiration of turning a once import dependent country into an exporter of quality medicines. We believe, with our technological and managerial know-how and ability to take on challenges, we will be able to progress much faster towards our objective of becoming the nation’s most Visionary Company.
COMPANY OVERVIEW

Beximco Pharmaceuticals Ltd. is a leading edge pharmaceutical company based in Dhaka, Bangladesh and is acclaimed for its outstanding product quality, world-class manufacturing facilities, product development capabilities and outstanding professional services. Beximco Pharma is the pioneer in pharmaceutical export from Bangladesh and has received National Export Trophy (Gold), the highest national accolade for export, for record three times.




COMPANY PROFILE






Year of Establishment


1976


Country of Incorporation




Bangladesh

Commercial Production













1980








Status












Public Limited Company

Business Lines


Manufacturing and marketing of Pharmaceutical Finished Formulation Products, Large Volume Parenterals, Small Volume Parenterals, Ophthalmic Preparations, Nebulizer Solutions and Active Pharmaceutical Ingredients (APIs)








Main Country of operation









Bangladesh

Corporate Headquarter & Registered Address



17 Dhanmondi R/A, Road No. 2, Dhaka- 1205, Bangladesh
Phone : +880-2-8611891 (5 lines)
Fax : +880-2-8613470
Email :
info@bpl.net


Operational Headquarters 



19 Dhanmondi R/A, Road No. 7, Dhaka- 1205, Bangladesh
Phone : +880-2-8619151 (5 lines), +880-2-8619091 (5 lines)
Fax : +880-2-8613888
Email :
info@bpl.net

Website :
www.beximcopharma.com


Overseas Offices & Associates














Australia, Bhutan, Cambodia, Chile, Ghana, Hong Kong, Indonesia, Jordan, Kenya, Kuwait, Malaysia, Myanmar, Nepal, Pakistan, Philippines, Saudi Arabia, Singapore, SriLanka, Vietnam and Yemen

















Authorized Capital (Taka):








2,000 million


Paid-up Capital (Taka)


2517.6 million

Number of Shareholders






Around 93,000



















Stock Exchange Listings




Dhaka Stock Exchange, Chittagong Stock Exchange and AIM of London Stock Exchange







Number of Employees




2,310







TIDM: (Tradable Instrument Display Mnemonic)








BXP










Date shares were admitted to trading








                                 Dhaka Stock Exchange                                       3 July, 1985
                                 Chittagong Stock Exchange                               11June, 1995
                                AIM ( Alternative Investment Market)             21 October,2005









ISIN








US0885792061












Vision

BPL’s passionate effort to achieve excellence in all spheres of its operations and its keen endeavor to incorporate innovative new technologies into its manufacturing practice puts it ahead of its contemporaries. Viewing the business as a mean of the social well-being of the investor, employees and the society and customers is the main vision of BPL. The company makes their best effort to ascertain the financial wealth and moral gains as a part of the process of the human civilization. Beximco Pharmaceuticals Limited is committed to contribute to keep the earth clean.


Mission

Each of our activities must benefit and add value to the common wealth of our society.We firmly believe that, in the final analysis we are accountable to each of the constituentswith whom we interact; namely: our employees, our customers, our business associates,our fellow citizens and our shareholders.


Goals

BPL has a strong market focus and is anticipating continued future growth by leveraging business capabilities and developing superior product brands and markets. The company is now moving to the world market and trying to expand their business worldwide with a good quality image. Innovation of new products and satisfying the ever-changing need of consumers remains a top priority goal. Ensuring full effort to enhance shareholders highest returns and growth of their asset also holds a key goal of the company.


Core Values

Trust and reliability to the products emerged as one of the core values of Beximco Pharmaceuticals Limited. It maintains quality in manufacturing of products according to the rules of the WHO. Hiring a competent branch of people who are best in their capacity to serve the company best, strengthen the BPL function of operation .It also give emphasize on promoting new products through research and bringing cost efficiency in business operations. Beximco Pharma believes that it is in the business which deals with human health which makes it more responsible to keep the highest standards of its products. Through its products it tries to deliver clear benefits to the patients. Good products, however, are only one side of its expression of commitment. BPL believes its responsibility lies even more in ensuring that the society gets benefited while it continues to grow.


Corporate Social Responsibilities

Corporate social responsibility is an integral part of BPL’s business strategy which is reflected in its mission statement. Every employee of the company knows that the company does not view its success and achievements in financial terms only, but also in terms of its deep relationship with the society. Each year, an increasing amount of contribution is ploughed back into social causes, demonstrating Beximco Pharma's commitment to the nation. More importantly the company’s contribution extends beyond one-time donation to ongoing participation as reflected in its partnership with NGOs working for AIDS patients, in supporting sports, and in raising disease awareness among the people.BPL donated medicines worth millions of taka to victims in national and international calamities. Donation of medicines to victims of earthquake in Pakistan and victims of tsunami in Sri Lanka are worth mentioning. The company maintains a team of scientists who works as pharmaceutical experts for good governance that give direct benefit to the common people and shareholders.Beximco Pharmaceuticals Limited carefully designed its facilities for reducing hazardous impact on the environment through operational excellence providing a friendly environment for a healthy society for tomorrow being the main responsibility of BPL.


Internal Communication of Beximco Pharmaceuticals Ltd.

The internal communication is one kind of communication which is occurred in transmition or conducting within a factory’s workers or a company’s workers or any organization׳s members or any group member among them of a foundation that is done to equipment necessary to carry out a given operation the business operating plan. By the operating plan we mean the procedure that the business has developed to do whatever it was formed to do. It includes reports that workers prepare concerning sales, production, inventories, finances, maintenance and so on. We can say about internal communication among company members or organization members such as representative can communicate with their executive or Senior executive then he can communicate with their assistant manager or manager or senior manager .Again senior manager can communicate with their operational manager or head of the department or chairman and also every one can communicate each other to development of their production maintenance or any information. The supervisor gives order & instruction workers as well as oral exchange among workers about works matter Beximco Pharmaceuticals Ltd. (BPL) factory perform there much of the internal communication by computers.


External Communication of Beximco Pharmaceuticals Ltd.

The external communication is also one kind of communication which is done one company to other company or one company’s workers to other company’s workers or outside people to improve their company   production quality, financial development. This is also business communication it’s with publics- suppliers, service companies, customers and the general public or people .External operational communication includes all of the business efforts at direct selling , sales people , telephone callbacks, follow-up , service calls and like the advertising the business does for what is adverting but communication with potential customers which communication is occurred by radio and  television  messages, newspaper and magazine advertising ,website advertising and point –of purchase display material obviously play a role in the business , plan to achieve its gain objectives also. In this category in all the business does to improve its public relation during its planned publicity, the community services of its employees the courtesy of its employees and the environmental friendliness of its products and facilities. so The Square Textile LTD’s radio TV website add include external operation communication. Sometimes they called meeting with their potential customers, they take the place of human contact include external communication. the main external communication of  Beximco Pharmaceuticals Ltd. (BPL) with foreigner countries, like:-CHINA, SPAIN, JERMANY, DENMARK, EUROPE, USA, EUROPE  UNION. It has well learned marketing & merchandising team. They always communicate with the buyers. They have some fixed buyer.


The Personal Communication of Beximco Pharmaceuticals Ltd.

Without the business purpose as per as the operating plan of the business is called personal communication. Personal communication is the exchange of information & feelings in which we human beings engage whenever we come together. Rather than personal communication also occur in the work place & also outside the work that’s related the business because personal communication affects employee attitudes& attitudes effect employ performance. After visiting Beximco Pharmaceuticals Ltd. (BPL) we realize that most of the worker & employer are gossiping at the time of lunch’s period or their leisure period. In this time the share their personal matter that’s includes personal communication. Sometimes the company arranges various culture programs and performs all workers& employers. In those programs they express their personal idea. Annually they arrange picnic on different famous place. On the other hand we also understand that sometimes excessive personal communication interfere with work done. Again, the middle ground is probably the best.

v  Personal communication – non business related exchanges of information & feelings among people.

v  Personal communication affects employee attitudes.

v  And attitudes affect employee performance.

v  The extent of personal communication permitted affects employee attitudes



Explain the Importance of Effective Internal & External Communication

Through a system of internal communication messages are communication up and down the organization hierarchy and horizontally among co-workers. Through an effective internal communication system, polities are established and disseminated, business decision are made and problems are analyzed and solved internal communication tools presentation, speeches and face to face and telephone conversions.
External communication involves messages sent outside the organization. The chief audiences for outside communication are the general publics, customers, suppliers and other businesses and government officials. To be successful external communication must be sensitive to the specific need and requirements of each audience.


Object of Internal and External Communication of any Respective Company

·         To improve their communication services.
·         To communicate with other company.
·         To compare with other company’s products.
·         To development of their business by internal & external communication .
·         To get accurate cost & demand of their products.
·         To get chance to the global market places by internal & external communication.
·         To get more time save on the services of production.
·         World-class consistent quality.
·         Reliability of production
·         Competitive prices



Environmental Commitment of Beximco Pharmaceuticals Ltd.

This company is very committed to preserve a healthy and pollution-free environment. It has a very efficient waste collection and disposal system. In order to reduce air pollution by exhaust of gas from engine-generators, it maintains a costly plant that uses the exhaust gas to generate steam for chilling unit. Above measures not only help keep the water & air free from pollution but also help save cost of water treatment & air conditioning. This company uses improved elements to ensure a healthy and eco-friendly environment

Conclusion

Pharmaceutical Industry has grown in Bangladesh in the last two decades at a considerable rate. The sector consistently creates job opportunities for highly qualified people. Pharmaceutical companies are either directly or indirectly contributing largely towards raising the standard of healthcare through enabling local healthcare personnel to gain access to newer products and also to latest drug information. As one of leading pharmaceutical manufacturer Beximco Pharma plays a vital role in the industry as well as in the national economy. Developing plans in a dynamic situation demands critical analysis of the situation and strict adhering to the core principal of the organization. As Beximco Pharma is decentralized organization and core values are herished by everyone within the organization, operating in dynamic situation is easier than it seems. With the development of healthcare infrastructure and increase of health awareness and the purchasing capacity of people, this pharmaceutical industry is expected to grow at a higher rate in future. Healthy growth is likely to encourage the pharmaceutical companies to introduce newer drugs and newer research products, while at the same time maintaining a healthy competitiveness in respect of the most essential drugs. So, it is a great responsibility for Beximco Pharma as well as other companies in this industry to concentrate on quality product and quality service to take this industry towards further success. The Bangladesh government should also be considerable and cooperative to help the businesses flourish.
Reference

·         http://en.wikipedia.org/
·             

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