An Assignment on Business Communication, : MULTIFABS LIMITED
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Acknowledgements
We acknowledge the
hearty cooperation and guideline of our respective course instructor honorable
teacher Mr. Amir nawaj Ali. His specific
guideline has helped us to understand his course very easily which was unknown to
us earlier. We would like to mention here that we also found his personal
cooperation during our course completing. We wish a glorious future and long
life for our favorite lecturer Abdul kader.
Executive Summary
MULTIFABS LIMITED started its operation in 1993. It was not enlisted in Stock Exchange .The
business lines MULTIFABS LIMITED of are
manufacturing and marketing of yarn. Its factory is located in Kashimpur, Nayapara, Gazipur-1741.The manufactures 100% Cotton Ring Span Yarn or Hosiery, 100%
Cotton OE Rotor for Hosiery and Knit Fabrics for 100% export oriented readymade
Garments Industry. MULTIFABS
LIMITED is
a woven dyeing textile and its Annual production
capacity: 1170000 Yds per year. They have different types of weaving
, Dyeing, Cutting, Sewing, and Finishing machines supplied by most Germany, Japan, Taiwan, China, U.K,
U.S.A, Singapore, etc. which are very latest. All of the decision makers of
production sector in are MULTIFABS
LIMITED textiles
graduates. All the chemicals and dyes use for dyeing and finishing are well
branded. The total production increased
year on year basis at the rates of
0.43% and 1.467% during 1999 and 2000 respectively. The Company’s operations are out on an aggregate basis and are
managed as a single opportunity segment. The Company uses Computer Aided Design (CAD), Computer Aides Spreading
(CAS) and Computer Aided Manufacturing (CAM) in its plant to
increase the overall efficiency and productivity.
Introduction
By means of practical knowledge
it’s not possible to apply the theoretical knowledge in the practical field.
For any technical education, practical experience is almost equaled important
in association with the theoretical knowledge. The industrial attachment is the
process, which builds understanding, skills and attitude of the performer,
which improves his knowledge in boosting productivity and services.
University
education provides us vast theoretical knowledge as
well
as more practical .Attachment, in despite
of all these industrial attachment helps us to be familiar with technical
support of modern machinery, skillness about various processing stages. It also
provides us sufficient practical knowledge about production management, work
study, efficiency, industrial management, purchasing, utility and maintenance
of machinery and their operation techniques etc. the above mentioned can not be
achieved successfully by means of theoretical knowledge only. This is why it
should be accomplished with practical knowledge in which it is based on.
Industrial attachment makes us reliable to be accustomed with the industrial
atmosphere and improve courage and inspiration to take self responsibility.
Textile education can’t be completed without industrial training. Because this
industrial training minimizes the gap between theoretical and practical
knowledge and make us accustomed to industrial environment. I got an
opportunity to complete visit at MULTYFABS TEXTILE LTD. which is a 100% export-oriented composite Knit Dyeing Industry.
It has well planned & equipped fabric dyeing-finishing and garments units
in addition to facilitate knitting and knitwear manufacturing.
Name of the company :
M/S. MULTIFABS LIMITED
Fig-1.1: MULTIFABS
LIMITED
Type of factory : 100% Export oriented
Knitting, Dyeing and sewing
Factory.
Year of establishment : 1993
Factory Address :
Kashimpur, Nayapara, Gazipur-1741.
Tel:+0880-9297450-52, +889298396
Ext:205
Fax: +0880-9297188
E-mail: drmesba@multi-fabs.com
Head Office : House#532 (2nd Floor), Lane#11
Baridhara, DOHS, Dhaka-1206
Tel: +0880-8853758, 8861806, 8410008
Fax: +0880-8417496
E-mail: faruqui@multi-fabs.com
Different Departments:
Administration
Human Resource and Development Department
Greige Fabric Inspection Department
Bleaching Department
Dyeing Department
Finishing Department
Brushing Department
Printing Department
Mechanical Department
Laboratory
Fabric Warehouse
Quality Assurance Department
Utility Department
Chemical Storage Department
Location: 20 Kilometer from the Dhaka Airport (Appx. 35
Minute drive)
Fig-1.10: LOCATION
OF MULTIFABS LIMITED
Management
Apparatus
Contract
Person Ø Mahiuddin
Faruqui,
Managing Director
Ø Emran Faruqui
Director, Finance
Executive
Director Ø Dr Mesba Faruqui
Director,
Factory & Operator
Ø Saiful Islam (Kawser)
Merchandizing
Manager
Marketing
& Merchandizing Ø
Nasir Ahmed
Marketing
Manager
Ø Md. Moinul
Islam
Merchandizing
Manager
HR & Admin Ø
Md. Masud Rana
HR & Admin Manager
Compliance Ø A.K.M. Shahjahan
Compliance
Manager
Production Ø Md. Arif Bellah
Head of I E (Planing)
Fabrics
Quality Ø Md.
Obaydul Haque
Asst. Manager
Garments
Quality Ø Md. Shah Ali Miah
Q A Manager
Location Ø
20 Kilometer
from the Dhaka Airport
Year of establishment Ø 1993
Type of the company Ø Private
Ltd.
Commencement of Production Ø 1994
Type of factory Ø
100% Export
oriented Knitting, Dyeing and sewing Factory.
Yearly Turnover Ø
US$
40,000,000.00 (Approx.)
Capital
Ø Authorized-2Millon US $ and Paid up-1 Milllon US $
Nos.
of Sewing Lines Ø 30 Lines.
Capacity
Ø Fabric-15,000 Kgs/Day and Garmenst-45,000 Pcs. / Day
Monthly
11,70,000 Pcs.
Organogram of management system:
|
Chairman
Director
GM
|
|
Factory manager
|
|
Finishing Manager
|
|
Ass. Manager
|
|
Shift
Officer
|
|
Ass.
Manager
|
|
Shift
Officer
|
|
Shift Officer
|
|
Electrical Incharge
|
|
Mechanical Incharge
|
|
Dyeing Manager
|
|
Maintenance Manager
|
|
Q.C Manager
|
|
Knitting Manager
|
|
Shift
Officer
|
Vision:
q
To establish ourselves as a
one stop source for the global Knit Apparel market.
q
To satisfy and meet
customer’s expectation by developing and providing products and services on
time, which offer value in terms of quality, price, safety & social
responsibility.
q
To assure complete
compliance with the international quality standards.
q
To provide the employees
internationally acceptable working condition / standards.
q
To promote the development
and best use of human talent & equal opportunity employment.
q
To procure the most advanced
& sophisticated technology suitable for producing desired product.
q
To attain highest level of
competence through continuous development of the professional management system
and to ensure complete transparency in all aspects of business.
KEY PRODUCT / SERVICES
q As stated earlier the business line
of the company is manufacturing and marketing of yarn. It manufactures:
q • 100% Cotton Ring Span Yarn For
Hosiery
q • 100% Cotton OE Rotor Yarn for
Hosiery
q • Knit Fabrics for 100% export
oriented readymade Garments Industry. It also performs the following services:-
q • Dying & Post Mercerization
q • Fabric
Concern department
q Production Lead Time After L/C: 30 Days
from the date of receipt of the L/C or T/T in hand but order confirmation must
be available before 45 days of shipment. (Condition Applied)
q Yearly Turnover : US$ 40,000,000.00
(Approx.)
q Capital: Authorized-2Millon US $ and
Paid up-1 Milllon US $
q Nos. of Sewing Lines: 30 Lines.
q Capacity: Fabric-15,000 Kgs/Day and
Garmenst-45,000 Pcs. / Day
Monthly
11,70,000 Pcs
q Main
Market (Countries): Sweden, France, Spain, Denmark, Netherlands U.K,
q Some
of The Major Byers: LINDEX (Sweden), Rex | Holm A/S (Denmark), Gor Factory (Spain),
Scan Wear (Denmark), La Halle (France), Mitsubishi (Japan), Li & Fung
(Italy)
q Main
Products: Men’s, Ladies, Girls, Boys & Children’s
Knitwear.
q Monthly production:
|
SL No
|
Style
|
Line
|
Qty
|
|
1.
|
Fancy
|
10
|
250000
|
|
2.
|
Basic
|
13
|
660000
|
|
3.
|
Polo
|
6
|
260000
|
|
|
Total
|
29
|
1170000
|
q
Customer:
|
Sl
|
Buyer
|
Country
|
%
|
|
1
|
Lindex
|
Sweden
|
35%
|
|
2
|
Rex | Holm
|
Denmark
|
20%
|
|
3
|
Stock Man
|
Sweden
|
05%
|
|
4
|
Seppala
|
Sweden
|
05%
|
|
5
|
Scan Wear
|
Denmark
|
04%
|
|
6
|
Styletex
|
Spain
|
05%
|
|
7
|
NTS
|
|
05%
|
|
8
|
Mitsubishi
|
Japan
|
04%
|
|
9
|
New Top
|
Finland
|
04%
|
|
10
|
GVD
|
|
03%
|
Manpower management
q
Total Manpower :
Total- 3522, Male-
2122 (60%), Female – 1430 (40%)
q Total
Land Area : 72,000 Sft + 14400 Sft = 86400 Sft
q Total
factory Area : 56,000 Sft
q Production
Area : 2,20,000 Sft
q Warehouse : 38,220 Sft
q Packing
Area : 30,400 Sft
q
Utility : 16,000 Sft
q Administrative area : 20,000 Sft
q
Total Toilet : Male – 102 Female – 79
q
Total Fire Equipment: ABC/DPC-212, CO2-121, Foame-8, Loc
Cutter-20, Hose Reel-35, Gash
Mask-20, Bitter-25, Hook-26, Hose Reel-35, Gash Mask-20, Bitter-25, Hook-26,
Helmet-60, Bucket- 64, Belcha-32, Stretcherr-18, HandGlover-40 Pair, Smoke
Detector-150
q No.
of Trained Fire Fighters: 765 and
Trained by BGMEA-79
q Details of First Aid : Nos. of First Aide: 212, Nos. of
First Aid boxes: 26 boxes
q
Working Hour:
08.00 am to 05.00 pm
- Garments Section
06.00 am to 02.00 pm (Knitting +
Dyeing)A
02.00 pm to 10.00 pm (Knitting +
Dyeing)B
10.00 pm to 02.00 am (Knitting +
Dyeing)C
q
Lunch Break Time:
01.15 pm to 02.15 pm Floor - A
01.00 pm to 02.11 pm Floor - B
12.45 pm to 01.45 pm Floor - C
01.00 pm to 02.00 pm Sample
01.30 pm to 02.30 pm Cutting
01.30 pm to 02.30 pm Printing
Production Planning
At its core, production
planning represents the beating heart of any manufacturing process. Its purpose
is to minimize production time and costs, efficiently organize the use of
resources and maximize efficiency in the workplace.
Production planning
incorporates a multiplicity of production elements, ranging from the everyday
activities of staff to the ability to realize accurate delivery times for the
customer. With an effective production planning operation at its nucleus, any
form of manufacturing process has the capability to exploit its full potential.
Different section of production----
Objects of production
planning
The
objects of production planning are:
Determine
the expected capacity of each work centre.
Allocate
a proportion of this capacity to each broad category of manufacture.
Prepare
sequential load statements for each major product.
Keep a
record of the expected capacity of each work centre, by each manufacturing
category for each production period.
A planned work brings success. Without planning nothing is completed
within the required time. So planning has its own importance which is
intolerable. "Planning" gives a scheduled task and 'control'
completes it successfully. But production planning and control is not an easy
task. So MULTIFABS Bleaching
& Dyeing Factory Limited has a self-sufficient and high-performance
department called "Production Planning & Control". Its Basic
working procedure is as follows –
1.
Taking orders from marketing division.
2.
Analyzing the orders.
3.
Planning for weaving the fabric.
4. Planning
for dyeing the fabric.
5.
Planning for finishing the fabric.
It is
only a basic procedure. It may change according to the type of order.
Sometimes, order is places only for finishing the material or only for dyeing
the white goods. Then some steps are omitted for planning procedure.
RAW MATERIAL
Raw material:
Raw material is a unique substance in any production oriented textile
industry. It plays a vital role in continuous production and for high quality
fabric.
Types of raw material:
q Yarn
q Dye
stuff
q Chemical
and auxiliaries
3.1. Name
and sources of Yarn:
The
raw material for the yarn dying is gray yarn. Generally raw material collect
form local or Indian spinning factory. Another raw material is collect form
Zarma such as dye material.
Yarn Supply Company and foreign
country:
q Malwa
cotton spinning mills Ltd. (India)
q V.P.L.
(Oswald group), India
q Nahar
Spinning mills Ltd. (India)
q Lycra
spinning mills Ltd (China)
Bangladesh:
q Square
Spinning mills
q Malek
Spinning mills
q Arif
Spinning mills
q Keya
Spinning mills
q Thermax
Textile mills Ltd(TTML)
q Nahed
Composite Textile mills Ltd
CONSUMERS OF PRODUCT
The MULTIFABS LTD. is a 100% export oriented industry. All the goods produced in
this industry are exported into various foreign countries. Name of the main
buyers are given below-
Name
of the Buyer:
Merchantex
H&M
International Limited
TMS
UNIQLO
Actor
Sporting
Shelsham
Mondial
Red
Point
Garvis
Phillips-van-Heusen
Far East Ltd.
Mercury
Lee
Hung Fat Garments
Mexx
Far East Limited
Mellange:
Mellange is produced by blending
different amount of top dyed fiber with grey fiber. Different types of mellange
used in knitting are:
Mellange
White/Ecru mellange Grey mellange Anthra mélange
Sources of mellange:
q Shohag pur
q Thermax
q Patartoli
q Prime
Sources of polyester:
q Kader
Synthetic.
China.
Sources of Lycra:
q Brand : Roica
Country : Taiwan
q Brand : Texlon
Country : Korea.
q Brand : Acelen
Country: China
Chemicals
List of
Chemicals used in South China Dyeing and Bleaching factory Ltd. is as follows-
Basic Chemicals:
1. Acetic Acid
2. Hydrochloric Acid
3. Sulphuric Acid
4. Caustic soda
5. Formic acid
6 .H2O2
7. Soda Ash
Detergent & Scouring
agent:
•
Felosan RGN
•
Jintex-GD
•
Jintex-GS
Washing Agent /Soaping
agent
•
Kappatex R98
•
Crosen LPD
•
Serafast-CRD
•
ResotexWOP
•
Seraperse CSN
Marketing Strategy:
Marketing strategy is a very important factors to
sale the products to the buyer. If the marketing strategy is not so developed,
it will be very hard to reach the goal. In case of garments marketing the
dealings with the buyer is a very important factor. The MULTIFABS LIMITED mainly senior marketing officers, merchandiser
& higher officials deal with the buyer. There are some fixed buyers of the
industry. The buyers give their orders continuously all over the year. The
marketing officers & the merchandisers communicate with the buying houses
to collect the orders. By both side understanding the rate & the
order quantity are fixed.
Internal communication of MULTIFABS LIMITED: The internal
communication is one kind of communication which is occurred in transmition or
conducting within a factory’s workers or a company’s workers or any
organization׳s members or any group member among them of a
foundation that is done to equipment necessary to carry out a given operation
the business operating plan. By the operating plan we mean the procedure that
the business has developed to do whatever it was formed to do. It includes
reports that workers prepare concerning sales, production, inventories,
finances, maintenance and so on. We can say about internal communication among
company members or organization members such as representative can communicate
with their executive or Senior executive then he can communicate with their
assistant manager or manager or senior manager .Again senior manager can
communicate with their operational manager or head of the department or chairman
and also every one can communicate each other to development of their
production maintenance or any information. The supervisor gives order &
instruction workers as well as oral exchange among workers about works matter.
The south china bleaching & dyeing factory perform there much of the
internal communication by computers.
External communication of MULTIFABS LIMITED: -
•
The external communication is also one
kind of communication which is done one company to other company or one
company’s workers to other company’s workers or outside people to improve their
company production quality, financial
development. This is also business communication it’s with publics- suppliers,
service companies, customers and the general public or people .External operational
communication includes all of the business efforts at direct selling , sales
people , telephone callbacks, follow-up , service calls and like the
advertising the business does for what is adverting but communication with
potential customers which communication is occurred by radio and television
messages, newspaper and magazine advertising ,website advertising and
point –of purchase display material obviously play a role in the business ,
plan to achieve its gain objectives also. In this category in all the business
does to improve its public relation during its planned publicity, the community
services of its employees the courtesy of its employees and the environmental
friendliness of its products and facilities. so The Square Textile LTD’s radio
TV website add include external operation communication. Sometimes they called
meeting with their potential customers, they take the place of human contact
include external communication. the main external communication of The Square Textile LTD with foreigner
countries, like:-CHINA, SPAIN, JERMANY, DENMARK, EUROPE, USA, EUROPE UNION. It has well learned marketing &
merchandising team. They always communicate with the buyers. They have some fixed buyer. The
main buyers are given
below. H&M international limited, TMS, LEE HUNG FAT GARMENTS ETC. that is
include of external operational communication of The Multyfabs LTD.
The personal
communication of MULTIFABS LTD. : without the
business purpose as per as the operating plan of the business is called
personal communication. Personal communication is the exchange of information
& feelings in which we human beings engage whenever we come together.
Rather than personal communication also occur in the work place & also
outside the work that’s related the business because personal communication
affects employee attitudes& attitudes effect employ performance. After
visiting the south china bleaching and dyeing factory we realize that most of
the worker & employer are gossiping at the time of lunches period or their
leisure period. In this time the share their personal matter that’s includes
personal communication. Sometimes the company arranges various culture programs
and performs all workers& employers. In those programs they express their
personal idea. Annually they arrange picnic on different famous place. On the
other hand we also understand that sometimes excessive personal communication
interfere with work done.
Again, the middle ground is probably the best.
v Personal communication – non business related
exchanges of information & feelings among people.
v Personal communication affects employee attitudes.
v And attitudes affect employee performance.
v The extent of personal communication permitted affects
employee attitudes
Explain the
importance of effective internal & External communication: Through a system of internal communication messages are communication
up and down the organization hierarchy and horizontally among co-workers.
Through an effective internal communication system, polities are established
and disseminated, business decision are made and problems are analyzed and
solved internal communication tools presentation, speeches and face to face and
telephone conversions.
v External communication involves messages sent
outside the organization. The chief audiences for outside communication are the
general publics, customers, suppliers and other businesses and government
officials. To be successful external communication must be sensitive to the
specific need and requirements of each audience.
v
Object
of Internal and external Communication of any respective company:
v
To improve their communication
services.
v
To communicate with other company.
v
To compare with other company’s
products.
v
.To development of their business by
internal & external communication .
v
To get accurate cost & demand of
their products.
v
To get chance to the global market
places by internal & external communication.
v
To get more time save on the services
of production.
v
World-class consistent quality.
v
Reliability of production.
v
Competitive prices.
Conclusion
We have completed our visit successfully by
the grace of Allah. From this attachment
we got the details idea about the factory environment, production process,
total management, External internal communication, maintenance, utility etc. Multifabs
Ltd. are well equipped and the working environment is excellent. The relation
between top management to bottom level is so nice. We are lucky to get the
opportunity of having visiting this mill. The factory runs by a number of
efficient Textile Engineers, Skilled technical & Non-technical persons. It
is a great factory for next generation.
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